TERMS & CONDITIONS:

It is important that you read and agree to the following Terms & Conditions before you use the site, as you will be bound by them whenever you access, browse or use the site. By accessing, browsing, or using the site, you acknowledge that you have read, understood, and accepted these Terms & Conditions. 

Please read the Terms & Conditions carefully and be aware that we may change them at any time, therefore we encourage you to read them on a regular basis. 

In accessing, browsing or using this site, you acknowledge and agree that:-

DISCLAIMER:

While every effort is made to ensure the accuracy of the information published on this website, errors can occur or the information may have become outdated.

Grouchy Me Planet regrets any inconvenience and accepts absolutely no responsibility whatsoever for any loss incurred (whether direct or indirect) as a result of any inaccuracy, inconsistency or outdated information so published on this website.

PRICING:

All prices listed on this website are quoted in Australian Dollars (AUD) and inclusive of GST.

AVAILABILITY:

Products and merchandise advertised are normally readily available and in-stock, however there may be occasions where an item has gone out-of-stock in the time between you placing your order and your order being processed. Demand for particular styles and sizes, means that from time to time certain products may be out-of-stock temporarily. If an item is out-of-stock at the time of processing your order, we will contact you immediately to advise you of such and discuss your order options. We reserve the right to cancel the out-of-stock item from your order and refund you for the item(s), then dispatch the rest of your order. Should you decide to hold your order until the item is back in stock, every effort will be made to get the product to you as soon as possible once the product is back in-stock. We endeavour to keep our stock system as accurate as possible.

PRIVACY POLICY:

This privacy policy sets out how Grouchy Me Planet uses and protects any information that you give Grouchy Me Planet when you use this website. 

Grouchy Me Planet is committed to ensuring your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with the privacy statement. Grouchy Me Planet may change this policy from time to time by updating this page. Therefore we recommend you check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1/03/2013. 

We may collect the following information:-

·         Name

·         Contact information including email address, telephone number

·         Demographic information such as postcode, preferences and interests

·         Other information relevant to customer survey’s and/or offers

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:-

·         Internal records keeping

·         We may use the information to improve our products and services

·         We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided

·         From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Links to other websites:-

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection or privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. 

Controlling your personal information:- 

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at admin@grouchymeplanet.com.au requesting that we no longer contact you for marketing purposes. 

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above address. We will promptly correct any information that is found to be incorrect.